Client
- Strive to deliver more than asked
- Work harder for clients than ourselves
- All breaks or interruptions are non-billable
- Communicate frequently during jobs
- Assume as little as possible
- Address problems, not symptoms
- Learn new skills on our own time
- Always deliver documention and training
- Proactively correct errors
What we respect
- Reputation
- Truthful communications
- GAAP principles
- Non discrimination
- Laws
- Copyright
- Privacy
- Competitors
- Property
Technical
- Make ease of maintenance a priority
- Automate everything possible
- Master subjects before committing
- Be unafraid to pioneer
- Embrace the new
- Keep learning
- Build expertise in house
- Share expertise